Privacy Policy - UK Deed Poll Office

Privacy Policy

This page provides you with information about UK Deed Poll Online Office Ltd (“Us, Our, We”) and sets out the basis on which any personal data that We collect from you, or that you provide to Us, will be processed by Us (“Privacy Policy”).

This Privacy Policy forms the contract between you and Us for the provision of Our Deed Poll services to you. Please read this Privacy Policy carefully and make sure that you understand it before ordering your Deed Poll. If you refuse to accept this Privacy Policy you will not be able to order a Deed Poll from Us.

We operate the Website ukdeedpolloffice.org (“Website”). We are UK Deed Poll Online Office Ltd, a company that is registered in England and Wales under company number 09596636, and has its registered office at 27 Old Gloucester Street, London, WC1N 3AX.

1. Your Rights and Our Safeguarding of Them

a. Your privacy is very important to us.

b. We are committed to compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679

c. This Privacy Policy sets out the types of personal information that is collected by Us and/or submitted by you on the Website, and how We will use it.

 

2. Your Data (“Data”)

a. When you visit the Website, we receive some data automatically. This will include technical information, including, without limitation, the type of device you are using, your IP address and login information, the type and version of your browser and/or your device’s operating system and platform, the name of your internet service provider, the website that referred you to our website, which pages you visit, page response times, lengths of visits to some pages, page interaction information, methods used to navigate around the Website and between pages of the Website, and the date and time of your visit (“Data”).

b. We believe that this Data collection helps Us to improve your use of the Website.

3. Your personal information (“Personal Data”)

a. On some pages of the Website, you can provide some personal information in order to apply for a Deed Poll. The types of information you provide may be your name, address, e-mail address, telephone number, financial and credit/debit card information (“Information”). We will only use this personal information to the extent necessary to provide our Deed Poll services and in accordance with this Privacy Policy.

b. On some pages of the Website, you can provide some personal information about another person, for instance your child. The types of information you provide may be child’s name and birthday. Protecting the privacy of children is especially important to Us. We will only use any personal information about a child (“Child Information”) to the extent necessary to provide our Deed Poll service and in accordance with this Privacy Policy.

c. We may make changes to some of the Information and/or Child Information in the event of a mistake having been made. Any such changes will be made in accordance with this Privacy Policy.

 

4. Our Storage and Use of Your Personal Data and Information

a. We will use any Information and/or Child Information to allow us to provide our Deed Poll service to you. We shall, accordingly, use any of the Information and/or Child Information to:

i. Prepare your Deed Poll documents, including an invoice for our Deed Poll service

ii. Respond to your queries and/or complaints relating to your proposed change of name and/or your Deed Poll documents

iii. Correct any mistakes that are made by Us in respect of your Deed Poll documents

iv. Be able to provide you certified copies of ordered Deed Polls in the future

b. We will use any of the Personal Data, Information and/or Child Information to administer the Website and for internal operations, including:

i. Personal Data analysis, testing, research, statistical and survey purposes

ii. To improve the Website

iii. To keep the Website safe and secure

c. All of the Information and/or Child Information is stored on Our secure servers. Any payment transactions will be encrypted using SSL technology.

d. We will not share the Information and/or Child Information with third parties, except in accordance with this Privacy Policy. We may pass the Information and/or Child Information to outsourced fulfilment services, solely for the purpose providing our Deed Poll service.

e. We may access, preserve or disclose the Personal Data, Information and/or Child Information if we reasonably believe it to be necessary for compliance with our criminal law duties and responsibilities. This includes exchanging information with other companies and/or organizations for the purposes of fraud prevention and/or credit risk reduction.

f. We may disclose the Personal Data, Information and/or Child Information in the event that We sell any of Our business and/or assets or buy any other business and/or assets. In such a case, We may disclose any of the Personal Data, Information and/or Child Information to the prospective purchaser or seller of such business and/or assets.

g. You may request a copy any information about you held by Us by making such request to support@ukdeedpolloffice.org.

h. If you have any comments, questions and/or requests regarding this Privacy Policy, please contact Us by e-mail at support@ukdeedpolloffice.org.

 

5. Retention Time

The Personal Data is kept for the time necessary to provide the initial service requested as well as for future Deed Poll service requests by the User or stated by the purposes outlined in this document. The User can always request that We suspend or remove the Personal Data.

6. The Rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult Us to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any Personal Data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to support@ukdeedpolloffice.org.

This Application/Website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

How to apply

Apply now using our fast, simple and secure online application form and make payment with Paypal or Credit Card.
Once we have received your order we will print your Deed Poll and have it sent out on the same day via Royal Mail 1st class completely free of charge within UK.
Once you have received your Deed Poll kit, you should get it signed and witnessed in accordance with our guidance notes supplied to you with the order kit.